How Do I Get Microsoft Teams



  1. How To Access Microsoft Teams Online
  2. How Do I Get Microsoft Teams To Stop
  3. How Do I Get Microsoft Teams On My Computer

Get technical support for on-premise Microsoft products and services. Microsoft Store Support Get help with choosing a Microsoft product, or ask about a previous purchase from the online or physical store. Get Microsoft Teams as part of Microsoft 365 (for work, school, or government) Typically, an IT administrator can verify if you have Microsoft Teams as part of Microsoft 365. If your organization already has Microsoft Teams, you can access it by signing in to Microsoft Teams.

  • All you need is a Microsoft account. To get a basic free version of Microsoft Teams: Make sure you have a Microsoft account. If you’re using Skype, OneDrive, Outlook.com, or Xbox Live, then you already have an account, but if you don’t have one, it’s free to create a new Microsoft account. Download Microsoft Teams.
  • Once you’re signed in to your Microsoft account, select “Get The Windows App” to download and install the app on your Windows, macOS, iOS, Android, or Linux device. The browser-based web app version doesn’t support real-time calls or meetings, but it is sometimes faster to access Teams through a browser.
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The Teams Meeting add-in lets users schedule a Teams meeting from Outlook. The add-in is available for Outlook on Windows, Mac, web, and mobile.

Teams Meeting add-in in Outlook for Windows

The Teams Meeting add-in is automatically installed for users who have Microsoft Teams and either Office 2013, Office 2016, or Office 2019 installed on their Windows PC. Users will see the Teams Meeting add-in on the Outlook Calendar ribbon.

Note

  • There is no direct URL that links to the Teams add-in.
  • There are additional considerations if your organization runs both Teams and Skype for Business. Under some circumstances, the Teams add-in is not available in Outlook. See Upgrade from Skype for Business to Teams for details.
  • User permissions to execute the Regsvr32.exe file is a minimum requirement for the Teams Meeting add-in to be installed on the computer.
  • If users do not see the Teams Meeting add-in, instruct them to close Outlook and Teams, then restart the Teams client first, then sign in to Teams, and then restart the Outlook client, in that specific order.
  • If you are using an Office Outlook installation from the Microsoft Store, the Teams Meeting add-in isn't supported. Users who require this add-in are advised to install Click-to-Run version of Office, as outlined in Office on Windows 10 in S mode article.

Teams Meeting add-in in Outlook for Mac

The Teams Meeting button in Outlook for Mac will appear in the Outlook for Mac ribbon if Outlook is running production build 16.24.414.0 and later and is activated with a Microsoft 365 or Office 365 client subscription.​

The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.

Teams Meeting add-in in Outlook Web App

The Teams Meetings button in Outlook Web App will appear as part of new event creation if the user is on an early version of the new Outlook on the web. See the Outlook Blog to learn about how users can try the early version of the new Outlook on the web.

The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.

Teams Meeting add-in in Outlook mobile (iOS and Android)

How To Access Microsoft Teams Online

The Teams Meeting button shows up in latest builds of the Outlook iOS and Android app.

The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.

Teams Meeting add-in and FindTime for Outlook

FindTime is an add-in for Outlook that helps users reach consensus on a meeting time across companies. Once the meeting invitees have provided their preferred times, FindTime sends out the meeting invite on the user's behalf. If the Online meeting option is selected in FindTime, FindTime will schedule a Skype for Business or Microsoft Teams meeting. (FindTime will use whichever has been set by your organization as the default online meeting channel.)

How to access microsoft teamsGet

Note

If you saved a Skype for Business setting in your Findtime dashboard, FindTime will use that instead of Microsoft Teams. If you want to use Microsoft Teams, delete the Skype for Business setting in your dashboard.

For more information, see Schedule meetings with FindTime.

Authentication requirements

The Teams Meeting add-in requires users to sign in to Teams using Modern Authentication. If users do not use this method to sign in, they'll still be able to use the Teams client, but will be unable to schedule Teams online meetings using the Outlook add-in. You can fix this by doing one of the following:

  • If Modern Authentication is not configured for your organization, you should configure Modern Authentication.
  • If Modern Authentication is configured, but they canceled out on the dialog box, you should instruct users to sign in again using multi-factor authentication.

To learn more about how to configure authentication, see Identity models and authentication in Microsoft Teams.

Enable private meetings

Allow scheduling for private meetings must be enabled in the Microsoft Teams admin center for the add-in to get deployed. In the admin center, go to Meetings > Meeting Policies, and in the General section, toggle Allow scheduling private meetings to On.)

The Teams client installs the correct add-in by determining if users need the 32-bit or 64-bit version.

Note

Users might need to restart Outlook after an installation or upgrade of Teams to get the latest add-in.​

Teams upgrade policy and the Teams Meeting add-in for Outlook

Customers can choose their upgrade journey from Skype for Business to Teams. Tenant admins can use the Teams co-existence mode to define this journey for their users. Tenant admins have the option to enable users to use Teams alongside Skype for Business (Islands mode).

When users who are in Island mode schedule a meeting in Outlook, they typically expect to be able to choose whether to schedule a Skype for Business or a Teams meeting. In Outlook on the web, Outlook Windows, and Outlook Mac, users see both Skype for Business and Teams add-ins when in Islands mode by default. You can configure a Teams meeting policy setting to control whether users in Islands mode can only use the Teams Meeting add-in or both the Teams Meeting and Skype for Business Meeting add-ins.

Due to certain limitations in the initial release, Outlook mobile can only support creating Skype for Business or Teams meetings. See the following table for details.

Coexistence mode in the Teams admin centerDefault meetings provider in Outlook mobile
IslandsSkype for Business
Skype for Business onlySkype for Business
Skype for Business with Teams collaborationSkype for Business
Skype for Business with Teams collaboration and meetingsTeams
Teams onlyTeams

Set whether users in Islands mode can only use the Teams Meeting add-in or both the Teams Meeting and Skype for Business Meeting add-ins

As an admin, you can configure a Teams meeting policy setting to control which Outlook meeting add-in is used for users who are in Islands mode. You can specify whether users can only use the Teams Meeting add-in or both the Teams Meeting and Skype for Business Meeting add-ins to schedule meetings in Outlook.

You can only apply this policy to users who are in Islands mode and have the AllowOutlookAddIn parameter set to True in their Teams meeting policy. For steps on how to set this policy, see Meeting policy settings - General.

Other considerations

The Teams Meeting add-in is still building functionality, so be aware of the following:

  • The Teams Meeting add-in requires an Exchange mailbox for the primary user scheduling the meeting. Ensure that you have at least one Exchange mailbox configured in your Outlook profile and use it to schedule Teams meetings with the add-in. For Exchange requirements, see How Exchange and Teams interact.
  • The add-in is for scheduled meetings with specific participants, not for meetings in a channel. Channel meetings must be scheduled from within Teams.
  • The add-in will not work if an Authentication Proxy is in the network path of the user's PC and Teams Services.
  • Users can't schedule live events from within Outlook. Go to Teams to schedule live events. For more information, see What are Microsoft Teams live events?.

Learn more about meetings and calling in Microsoft Teams.

Troubleshooting

Use the following steps to troubleshoot issues with the Teams Meeting add-in.

Teams Meeting add-in in Outlook for Windows does not show

If you cannot get the Teams Meeting add-in for Outlook to install, try these troubleshooting steps.

Download and run the Microsoft Support Recovery Assistant to perform automated troubleshooting steps and fixes.

Alternatively, perform the following steps manually:

  • Windows 7 users must install the Update for Universal C Runtime in Windows for the Teams Meeting add-in to work.
  • Check that the user has a Teams Upgrade policy which enables scheduling meetings in Teams. See Upgrade from Skype for Business to Teams for more details.
  • Check that the user has a Teams Meeting policy that permits the Outlook Add-in. See Meeting policy settings - General for more details.
  • Ensure the user has the Teams desktop client installed. The meeting add-in will not be installed when only using the Teams web client.
  • Ensure the user has Outlook 2013 or later installed.
  • Make sure the user has permission to execute regsvr32.exe.
  • Ensure that all available updates for Outlook desktop client have been applied.
  • Follow these steps:
    • Restart the Teams desktop client.
    • Sign out and then sign back in to the Teams desktop client.
    • Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)

How Do I Get Microsoft Teams To Stop

If you still don't see the add-in, make sure that it isn't disabled in Outlook.

  • In Outlook, choose File and then Options.
  • Select the Add-ins tab of Outlook Options dialog box.
  • Confirm that Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list
  • If the Teams Meeting Add-in is listed in the Disabled Application Add-ins list, select COM Add-ins in Manage and then select Go…
  • Set the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
  • Choose OK on all dialog boxes and restart Outlook.

For general guidance about how to manage add-ins, see View, manage, and install add-ins in Office programs.

If the add-in still does not show, use the following steps to verify the registry settings.

Note

Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.

  • Launch RegEdit.exe
  • Navigate to HKEY_CURRENT_USERSoftwareMicrosoftOfficeOutlookAddins
  • Verify TeamsAddin.FastConnect exists.
  • Within TeamsAddin.FastConnect, verify LoadBehavior exists and is set to 3.
    • If LoadBehavior has a value other than 3, change it to 3 and restart Outlook.

Delegate scheduling does not work

If your administrator has configured Microsoft Exchange to control access to Exchange Web Server (EWS), a delegate won't be able to schedule a Teams meeting on behalf of the boss. The solution for this configuration is under development and will be released in the future. As a workaround, your administrator can add the following string to the EWS Allow List: 'SchedulingService'.

Related topics

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If your organization is using the free version of Microsoft Teams, you can easily upgrade to the full version by purchasing a Microsoft 365 or Office 365 subscription plan for your users. The full version provides additional Teams features — like scheduling, audio conferencing, enhanced administration, and security capabilities — that the free version doesn't provide. Microsoft 365 and Office 365 combine the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's next-generation communications and collaboration services — including Exchange Online, SharePoint Online, and Office — to help users be productive from virtually anywhere through the internet. When you upgrade Teams, your existing Teams data will not be lost; all your teams, channels, chats, files, and permissions come with you.

Note

If you already have a Microsoft 365 or Office 365 subscription, you're eligible for the trial version of Teams (with your corporate identity), not the free version. The Teams trial provides the full version of Teams for a limited time. For more information, see Manage the Microsoft Teams Commercial Cloud Trial offer.

How does Teams free compare to the full version of Teams?

Teams free is designed for small to medium businesses and has the following features:

  • 500,000 maximum users
  • Unlimited chat messages and search
  • Guest access
  • Integration with apps and services, including the Online versions of Word, Excel, PowerPoint, and OneNote
  • 2 GB of storage per user and 10 GB of shared storage
  • 1:1 and group online audio and video calling
  • Channel meetings
  • Screen sharing

The full version of Teams included with a Microsoft 365 or Office 365 subscription provides the following features in addition to the features that Teams free provides:

  • No user limit (with an enterprise license)
  • Exchange email hosting and custom email domain
  • OneDrive, SharePoint, Planner, Yammer, and more Microsoft 365 and Office 365 services
  • 1 TB of storage per user
  • Scheduled meetings
  • Audio conferencing
  • Enhanced security and compliance features, including multi-factor authentication, single sign-on, and advanced auditing and reporting
  • Administrative controls and support features, including 24 x 7 phone and web support, admin tools for managing users and apps, usage reporting for Microsoft 365 or Office 365 services, service-level agreement, and configurable user settings and policies
How Do I Get Microsoft Teams

For a detailed comparison of Teams free and Teams features, see Compare Teams plans.

Upgrade requirements

You can upgrade to the full version of Teams if you meet the following requirements:

  • You are the person who signed up for the existing Teams free subscription.
  • If you are bringing your own domain, it isn't already associated with Azure Active Directory (via trial or purchased Microsoft 365 or Office 365 subscription).

Note

To upgrade and transfer your data, you have to buy your subscription through the upgrade process in the Teams application. If you purchased Microsoft 365 or Office 365 with Teams without going through the upgrade process, you can't transfer your data because you will already have a separate tenant.

Limitations

Keep the following limitations in mind:

  • You can't switch back to Teams free after you upgrade.
  • You can't merge multiple Teams free tenants into a single paid tenant.
  • All users must be in the same domain. (All users will get a sign-in in the format username@domain.com.)
  • All users must be upgraded: a mix of Teams free and paid subscription users in the same tenant is not supported.

How do I upgrade my organization?

How Do I Get Microsoft Teams On My Computer

To upgrade to the full version of Teams, select Upgrade in Teams.

Enter the email address that you use to sign in to Teams, and then purchase an Microsoft 365 Business Standard plan. If you would like to purchase Microsoft 365 Business Basic or an Enterprise edition of Office 365, contact support.

What's next?

After your upgrade is complete, see Get started with Microsoft Teams for first steps and Adopt Microsoft Teams for a phased approach to Teams adoption across your organization.

More information

  • To find out more about Teams versions and their capabilities, see Compare Teams plans.
  • For more information about upgrading to the full version of Teams, see Upgrade from Teams free to Teams.
  • For additional admin tasks associated with upgrading users, including adding user licenses, changing user names, and assigning temporary passwords, see For admins upgrading from Teams free to a paid subscription.
  • For information about managing Teams free in your organization, see Manage the free version of Microsoft Teams.




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